As Australia’s COVID-19 outbreak and response continues to escalate, we are taking appropriate steps to ensure the safety of our patients and hospital staff. In addition to our existing strict hospital hygiene and infection control protocols, we have introduced additional safety measures, including limiting patient visitors and visiting hours, cancelling non-essential gatherings, and increased, specialised cleaning regimes.
As at 1 April 2020, we require patients and visitors to comply with the following:
Effective Monday, 27 April 2020, we will perform Category 1, Category 2 and some Category 3 elective surgeries at our Hospital, with appropriate screening and safety protocols in place. This is under the direction of the Federal Government and forms part of its COVID-19 response.
For the benefit of all people in our Hospital, we have introduced additional steps into our patient admissions process.
Firstly, it is imperative that you contact us before coming to Hospital if you have travelled overseas in the last 14 days, if you have any COVID-19 symptoms, or if you have been in contact with someone with a confirmed case of COVID-19.
All surgical patients will be contacted by clinical staff the day before surgery to ensure they are screened ahead of time. Hospital staff will then review the patient’s circumstances in more detail and determine the most appropriate course of action.
When you arrive at Hospital, please report to Level 5 for your temperature check and screening. You will then be directed to Bookings and Admissions. If you have any concerns or questions, we are here to help. Call (02) 9650 4000 during business hours, or (02) 9650 4415 after hours.
To protect birthing mothers and new babies at this time, we have decided to temporarily reduce patient visitors to the Special Care Nursery, Maternity Ward and Delivery Suite (the Unit).
During your upcoming Hospital stay, your partner or support person will be the only person permitted to be with you in the Unit. We therefore ask that other family and friends do not visit.
Coming to Hospital
Thank you for your understanding - we will work our very hardest to ensure your experience is as safe and comfortable as possible. If you have any concerns, do not hesitate to contact our Nurse Unit Managers on (02) 9650 4444 or your obstetrician, who has been advised of these changes.
Prince of Wales Private Hospital has restricted visitors on the surgical wards to:
1 authorised visitor per patient for the duration of your loved-one's stay in hospital. You may visit for 1 hour per day between 3.00pm and 8.00pm.
Visitors are restricted entirely in the Maternity Unit.
If you come to visit a patient at our Hospital, you must go to Level 5 or 6 first to have your temperature taken. This ensures that all visitors are well before they enter the patient wards.
When you come to Hospital, we need you to practice social distancing and hand hygiene for the protection of our vulnerable patients and hard-working staff - and for your own health, too.
The good news is that these simple measures can effectively reduce the spread of COVID-19.