Visitor Information
There is a variety of accommodation from luxury to budget within a short drive or walking distance from the Prince of Wales Private Hospital in the suburbs of Coogee and Randwick. Be sure to enquire about a hospital discount.
We take the safety of everyone in our hospital seriously and conduct regular Fire and Emergency training drills and system tests.
If the alarms sound please remain calm, the fire doors will automatically close between building compartments, these doors should be left closed until instructed otherwise; please follow the instructions of staff.
Announcements will be made on the public address system.
By Mail
Please address mail to:
Patients name
C/- Prince of Wales Private Hospital,
Locked bag 2,
Randwick NSW 2031
For packages being delivered by Courier please address to:
Patients Name
C/- Prince of Wales Private Hospital
Level 5 Reception
Barker St
Randwick NSW 2031
By Telephone
All patients have a telephone and can be direct dialled. If you do not know the extension number the hospital Reception can advise you and put your call through 02 9650 4000.
Please restrict calls to times prior to 10:00pm.
For patients at Little Luxuries please call Crowne Plaza Hotel Coogee Beach on 02 9315 7600.
Driving
Traffic can be very heavy, especially around peak times or if there is an incident. Please allow plenty of time for your journey, e.g. driving from/to the domestic terminal at the airport can often take 30 – 40 minutes.
Public Transport
Railway Services
- Nearest Railway Station is Central
- View timetable
Bus Services
- Buses from Central from Eddy Avenue
- #891; M50 Central (Eddy Ave) to High St,
- #372; 373; 376; City/Central to Belmore Rd
- #374 City/Central to Alison Rd
- #304 To Barker Ave
- View timetable
Taxi Services
- Rank is located at Hospital main entrance (Easy street loop)
- From the airport 5km taxi journey
- To Book a Taxi you can call:
- Taxis Combined 13 33 00
- Legion Cabs 13 14 51
- Premier Cabs 13 10 17
The public transport trip planner may also be of assistance.
Please be aware that visitors may have to follow certain procedures, depending on the condition of the patient.
Nursing staff will provide specific instructions for visiting these patients.
We take Infection Control very seriously. To help us protect our patients, staff and visitors from hospital-acquired infections, please follow good hygiene practices and make use of the hand sanitiser located throughout the hospital.
If suffering from colds, flu and other contagious ailments we advise not to visit the hospital.
- Hudsons Coffee : level 7
- Windscreens Café : Level 0
- Cafeteria : Level 0
- Volunteer’s Café on Level 1
- Star Café ground floor in Sydney Children’s Hospital
- HPS Pharmacy : Level 6
- Pharmacy : Level 0
- Florist : Level 0
- Newsagency and gift shop : Level 0
- The Spot is known for its cafés and restaurants. It is a 5 minute walk east of the hospital campus at the intersection of St Paul’s St and Perouse Rd.
- The Chaplaincy service is available on the campus. They can arrange contact with spiritual leaders of all major faiths and can be contacted on internal extension #20000; a Chapel is located on Level 0.
- Laundry – The hospital can arrange for the laundry service upon request, please discuss your requirements with the nurse in charge.
- Randwick shopping precinct in Belmore Rd is a 10 minute walk north from the campus
General wards
Visitors to the general wards are restricted to 1 nominated visitor per patient for the duration of the patient's hospital stay. Visitors may stay for up to 1 hour per day between 4.00pm and 7.00pm. Visitors should be from immediate family and they must not be unwell. Children are not permitted to accompany visitors to the general wards.
You will be required to register your attendance using the Prince of Wales Private QR code and have your temperature taken before entering the ward. NB If coming via the Ground Floor lobby, you will be asked to firstly register using the Prince of Wales Public Hospital’s QR code, which is separate.
Maternity
Partners can continue to accompany Maternity patients on the ward, but no additional visitors are permitted for now. Regrettably, this includes siblings. Partners can be accommodated overnight in the patient’s room, as usual.
Special Care Nursery
Parents with a baby in our Special Care Nursery will be restricted to only one parent per baby to visit at a time. Both mother and partner (or support person) are able to visit Special Care Nursery, but not at the same time. Parents with twins in the Special Care Nursery are both able to visit, with one parent per baby, at the same time. Parents visiting the Special Care Nursery need to ensure they maintain social distancing, COVID screening, hand hygiene and PPE protocols.
Paediatric Ward
One designated parent or carer can stay with each child admitted to our Paediatric Ward, including overnight. No other visitors are permitted during their stay.
Mask requirements
In line with updated NSW Health guidelines, please note all patients will be required to wear a surgical face mask when presenting to the hospital and when outside of their rooms. Visitors must wear a mask before entering the hospital. Please bring a surgical mask from home where possible.
Restrictions will be revised as COVID-19 state restrictions are eased. You can read more about the Hospital’s COVID-19 service changes here.