Visitor Information

Last updated 6 December, 2021

We are pleased to advise that effective immediately we will be increasing the number of visitors per patient from one to two visitors per day provided they are fully vaccinated (ie have had two doses of a TGA-approved COVID-19 vaccine).

Visitors must:

  • Show evidence of their vaccination status to staff before entry.
  • Check in at the Nurses Station at the ward they are visiting.
  • Wear a surgical mask upon entry and for the entire time of their visit.
  • Scan and register with the Service NSW QR code on display before entry.

Visitors who have a valid medical exemption or are not fully vaccinated must contact the hospital for approval prior to visiting.

In areas with patients at higher risk or receiving higher levels of care, there may be additional restrictions and precautions:

  • Expectant mothers can have one fully vaccinated support person who has returned a negative COVID-19 test 72 hours before arriving at the hospital.
  • End-of-life visitors will be limited to the extent necessary to minimise risk and are reviewed on a case by case basis by DON or delegate.
  • Patients attending consulting suites and third party providers (i.e. imaging) who have a valid medical exemption or are not fully vaccinated must contact their service providers for approval prior to visiting.
    • Have been to areas with recent local transmission of COVID-19 in NSW and any interstate affected areas in the last 14 days.
    • Have any clinical symptoms of COVID-19.
    • Are a close contact of a person with confirmed COVID-19.
    • Are currently in quarantine or home isolation.
    • Live in a household with a person who is currently in quarantine or isolation.
    • Are waiting for a COVID-19 test result.

We will be refusing entry to any visitors who:

  • Have been to areas with recent local transmission of COVID-19 in NSW and any interstate affected areas in the last 14 days.
  • Have any clinical symptoms of COVID-19.
  • Are a close contact of a person with confirmed COVID-19.
  • Are currently in quarantine or home isolation.
  • Live in a household with a person who is currently in quarantine or isolation.
  • Are waiting for a COVID-19 test result.

We thank you for your cooperation and patience at this time. Please call the hospital ahead of your visit if you have any further questions.

There is a variety of accommodation from luxury to budget within a short drive or walking distance from the Prince of Wales Private Hospital in the suburbs of Coogee and Randwick. Be sure to enquire about a hospital discount.

We take the safety of everyone in our hospital seriously and conduct regular Fire and Emergency training drills and system tests.

If the alarms sound please remain calm, the fire doors will automatically close between building compartments, these doors should be left closed until instructed otherwise; please follow the instructions of staff.

Announcements will be made on the public address system.

By Mail

Please address mail to:

Patients name
C/- Prince of Wales Private Hospital,
Locked bag 2,
Randwick NSW 2031

For packages being delivered by Courier please address to:

Patients Name
C/- Prince of Wales Private Hospital
Level 5 Reception
Barker St
Randwick NSW 2031

By Telephone

All patients have a telephone and can be direct dialled. If you do not know the extension number the hospital Reception can advise you and put your call through 02 9650 4000.

Please restrict calls to times prior to 10:00pm.

For patients at Little Luxuries please call Crowne Plaza Hotel Coogee Beach on 02 9315 7600.

Driving

Traffic can be very heavy, especially around peak times or if there is an incident. Please allow plenty of time for your journey, e.g. driving from/to the domestic terminal at the airport can often take 30 – 40 minutes.

Public Transport

Railway Services

Bus Services

  • Buses from Central from Eddy Avenue
  • #891; M50 Central (Eddy Ave) to High St,
  • #372; 373; 376; City/Central to Belmore Rd
  • #374 City/Central to Alison Rd
  • #304 To Barker Ave
  • View timetable

Taxi Services

  • Rank is located at Hospital main entrance (Easy street loop)
  • From the airport 5km taxi journey
  • To Book a Taxi you can call:

The public transport trip planner may also be of assistance.

Please be aware that visitors may have to follow certain procedures, depending on the condition of the patient.

Nursing staff will provide specific instructions for visiting these patients.

We take Infection Control very seriously. To help us protect our patients, staff and visitors from hospital-acquired infections, please follow good hygiene practices and make use of the hand sanitiser located throughout the hospital.

If suffering from colds, flu and other contagious ailments we advise not to visit the hospital.

  • Hudsons Coffee : level 7
  • Windscreens Café : Level 0
  • Cafeteria : Level 0
  • Volunteer’s Café on Level 1
  • Star Café ground floor in Sydney Children’s Hospital
  • HPS Pharmacy : Level 6
  • Pharmacy : Level 0
  • Florist : Level 0
  • Newsagency and gift shop : Level 0
  • The Spot is known for its cafés and restaurants. It is a 5 minute walk east of the hospital campus at the intersection of St Paul’s St and Perouse Rd.
  • The Chaplaincy service is available on the campus. They can arrange contact with spiritual leaders of all major faiths and can be contacted on internal extension #20000; a Chapel is located on Level 0.
  • Laundry – The hospital can arrange for the laundry service upon request, please discuss your requirements with the nurse in charge.
  • Randwick shopping precinct in Belmore Rd is a 10 minute walk north from the campus

Our Assistance

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