Visitor Information
Last updated 26 June, 2023.
Prince of Wales Private Hospital have new visitor guidelines including times are outlined below. Visitors will only be permitted to visit if they meet the following criteria.
Criteria
- All visitors, including children are to be well
- Have not tested positive for COVID-19 within the past 7 days
- Are not a high-risk contact of someone who has COVID-19 in the previous 14 days
- Do not have any COVID-19 Symptoms
- Have not returned from Overseas in the past 7 days
- Wear a surgical mask correctly on entry
Visiting guidelines by department
- Day of Surgery Service
- Patients only permitted into the Day of Surgery Area. Drop off and pick up only.
- Paediatrics
- Parents only are allowed to visit, no siblings will be permitted
- ICU
- Patients may have 2 visitors
- Visiting hours are between 11am to 1pm and 3pm to 5pm
- Maternity
- Refer to below 'Maternity Visiting Guidelines' drop-down for more information
- Special Care Nursery
- Parents only are allowed to visit, no siblings will be permitted
- Surgical Wards
- Patients will be allowed 2 visitors at a time.
- Shared rooms will be allowed only 1 visitor at a time
- Visiting hours are between 2pm to 7pm.
Digital visits
We encourage your family and friends to keep in touch via digital technology such as Skype, Messenger, FaceTime or WhatsApp.
We thank you for your support and understanding.
[Last updated 12 September 2023]
Birthing Suite
Your Partner is encouraged and welcome to stay throughout your maternity stay.
You will also be allowed a second support person during your birth if you wish. The second support person will need to be approved by your Obstetrician and the Birthing Suite Manager. The second support person will only be permitted during the birth and will be required to meet the criteria below. No children are permitted to visit the Birthing Suite.
Criteria
- Have not tested positive for COVID-19 within the past 7 days
- Are not a high-risk contact of someone who has COVID-19 in the previous 14 days
- Do not have any COVID-19 Symptoms
Maternity Unit Visiting Hours
Strict visiting rules are in place to encourage protecting vulnerable newborn infants and women and also to encourage bonding with your baby.
- Visiting hours strictly 4-7pm daily
- No more than 2 visitors (Plus your partner) allowed at the bedside at the one time (This includes children)
- The only children <12 years permitted to visit are the children of the inpatient
Your Partner is encouraged and welcome to stay throughout your maternity stay.
Digital visits
We encourage your family and friends to keep in touch via digital technology such as Skype, Messenger, FaceTime or WhatsApp.
There is a variety of accommodation from luxury to budget within a short drive or walking distance from the Prince of Wales Private Hospital in the suburbs of Coogee and Randwick. Be sure to enquire about a hospital discount.
We take the safety of everyone in our hospital seriously and conduct regular Fire and Emergency training drills and system tests.
If the alarms sound please remain calm, the fire doors will automatically close between building compartments, these doors should be left closed until instructed otherwise; please follow the instructions of staff.
Announcements will be made on the public address system.
By Mail
Please address mail to:
Patients name
C/- Prince of Wales Private Hospital,
Locked bag 2,
Randwick NSW 2031
For packages being delivered by Courier please address to:
Patients Name
C/- Prince of Wales Private Hospital
Level 5 Reception
Barker St
Randwick NSW 2031
By Telephone
All patients have a telephone and can be direct dialled. If you do not know the extension number the hospital Reception can advise you and put your call through 02 9650 4000.
Please restrict calls to times prior to 10:00pm.
For patients at Little Luxuries please call Crowne Plaza Hotel Coogee Beach on 02 9315 7600.
Driving
Traffic can be very heavy, especially around peak times or if there is an incident. Please allow plenty of time for your journey, e.g. driving from/to the domestic terminal at the airport can often take 30 – 40 minutes.
Public Transport
Railway Services
- Nearest Railway Station is Central
- View timetable
Bus Services
- Buses from Central from Eddy Avenue
- #891; M50 Central (Eddy Ave) to High St,
- #372; 373; 376; City/Central to Belmore Rd
- #374 City/Central to Alison Rd
- #304 To Barker Ave
- View timetable
Taxi Services
- Rank is located at Hospital main entrance (Easy street loop)
- From the airport 5km taxi journey
- To Book a Taxi you can call:
- Taxis Combined 13 33 00
- Legion Cabs 13 14 51
- Premier Cabs 13 10 17
The public transport trip planner may also be of assistance.
Please be aware that visitors may have to follow certain procedures, depending on the condition of the patient.
Nursing staff will provide specific instructions for visiting these patients.
We take Infection Control very seriously. To help us protect our patients, staff and visitors from hospital-acquired infections, please follow good hygiene practices and make use of the hand sanitiser located throughout the hospital.
If suffering from colds, flu and other contagious ailments we advise not to visit the hospital.
- Jamaica Blue Cafe : level 7
- Windscreens Café : Level 0
- Cafeteria : Level 0
- Volunteer’s Café on Level 1
- Star Café ground floor in Sydney Children’s Hospital
- HPS Pharmacy : Level 6
- Pharmacy : Level 0
- Florist : Level 0
- Newsagency and gift shop : Level 0
- The Spot is known for its cafés and restaurants. It is a 5 minute walk east of the hospital campus at the intersection of St Paul’s St and Perouse Rd.
- The Chaplaincy service is available on the campus. They can arrange contact with spiritual leaders of all major faiths and can be contacted on internal extension #20000; a Chapel is located on Level 0.
- Laundry – The hospital can arrange for the laundry service upon request, please discuss your requirements with the nurse in charge.
- Randwick shopping precinct in Belmore Rd is a 10 minute walk north from the campus